★☆☆☆☆ So it states it comes with 16gb ddr4 but it's actually 12gb ddr3 ram and it's not a 256gb ssd but a 238gb ssd. I wrote the sellers to ask why the mis information and will update as soon as I am responded to.

★☆☆☆☆ First I will say like others have said it does come with 20 gb ram in it. The price isn't to bad and the overall experience of use was alright, but I expected with so much ram that I wouldn't have much issue but I did. I am horrible at closing tabs I will find something and want to check it out later and leave the tab up. A few days of this and I get 10+ tabs up. That is where the issue happens it can not run great with a lot of tabs open. I have a gaming laptop I bought in 2013 that runs way better then it with this. I still would have given the laptop a higher rating but because I wasn't happy with the fact that it couldn't handle one of my main issues I returned it. The problem was they charged me around $100 restocking fee. I think it came out to exactly 20%. I wasn't told there would be a restocking fee and when I called up amazon to find out if I missed something they agreed and sent the company a message. A short bit later I got an email from them saying they were allowed to charge me that, so I called amazon again and asked what was going on. They still agreed with me that I shouldn't have been charged the fee and are trying to deal with it. I almost never do reviews but I felt after this experience if you are on the fence this might help. I am not saying it is a terrible product but I won't buy from the seller again after my experience. If they had been up front about the restocking fee it would have been a bit different but $100 for a $470 laptop( when I bought it that is what it was) is way to much imoTLDR: the laptop isn't bad for the price but I don't trust the seller anymore so that is why my ratings is so low. If you don't do a lot of stuff on it the laptop isn't bad but if you keep a lot of tabs up like me I would look for something else.Edit: I just got a message back from the company which said to look at amazons return policy and a link to it and I clicked it but it said they could only take 20% if it took more then 30 days to return and I returned it in less then 20 days, so now I changed the rating froma 2 to a 1 because they are so incompetent that they sent me proof that they cheated me out of $100

★★★★★ Despite what the other guy said, my computer came in and the first thing I checked to see was if the specs matched. I ordered one with 16gbb of ram. I got one that has 20gbb of ram with 18 of it being usable. So this passed my expectations! For ssd, mine says 238 as well but you have to remember the computer itself needs to use some of that space for the operating system, and other preinstalled things. So although it says 256, only 238 is available to you to use. But for the price this is still really good!! Its fast, the screen is decent. The keyboard is spaced out nicely as well. The mouse pad is very responsive and doesnt feel flimsy. The overall build feels good. If I have any issues I'll update this

★☆☆☆☆ So it states it comes with 16gb ddr4 but it's actually 12gb ddr3 ram and it's not a 256gb ssd but a 238gb ssd. I wrote the sellers to ask why the mis information and will update as soon as I am responded to.

★☆☆☆☆ First I will say like others have said it does come with 20 gb ram in it. The price isn't to bad and the overall experience of use was alright, but I expected with so much ram that I wouldn't have much issue but I did. I am horrible at closing tabs I will find something and want to check it out later and leave the tab up. A few days of this and I get 10+ tabs up. That is where the issue happens it can not run great with a lot of tabs open. I have a gaming laptop I bought in 2013 that runs way better then it with this. I still would have given the laptop a higher rating but because I wasn't happy with the fact that it couldn't handle one of my main issues I returned it. The problem was they charged me around $100 restocking fee. I think it came out to exactly 20%. I wasn't told there would be a restocking fee and when I called up amazon to find out if I missed something they agreed and sent the company a message. A short bit later I got an email from them saying they were allowed to charge me that, so I called amazon again and asked what was going on. They still agreed with me that I shouldn't have been charged the fee and are trying to deal with it. I almost never do reviews but I felt after this experience if you are on the fence this might help. I am not saying it is a terrible product but I won't buy from the seller again after my experience. If they had been up front about the restocking fee it would have been a bit different but $100 for a $470 laptop( when I bought it that is what it was) is way to much imoTLDR: the laptop isn't bad for the price but I don't trust the seller anymore so that is why my ratings is so low. If you don't do a lot of stuff on it the laptop isn't bad but if you keep a lot of tabs up like me I would look for something else.Edit: I just got a message back from the company which said to look at amazons return policy and a link to it and I clicked it but it said they could only take 20% if it took more then 30 days to return and I returned it in less then 20 days, so now I changed the rating froma 2 to a 1 because they are so incompetent that they sent me proof that they cheated me out of $100

★★★★★ Despite what the other guy said, my computer came in and the first thing I checked to see was if the specs matched. I ordered one with 16gbb of ram. I got one that has 20gbb of ram with 18 of it being usable. So this passed my expectations! For ssd, mine says 238 as well but you have to remember the computer itself needs to use some of that space for the operating system, and other preinstalled things. So although it says 256, only 238 is available to you to use. But for the price this is still really good!! Its fast, the screen is decent. The keyboard is spaced out nicely as well. The mouse pad is very responsive and doesnt feel flimsy. The overall build feels good. If I have any issues I'll update this