This Certified Refurbished product is tested and certified to look and work like new. The refurbishing process includes functionality testing, basic cleaning, inspection, and repackaging. The product ships with all relevant accessories, a minimum 90-day warranty, and may arrive in a...
User reviews
★★☆☆☆ Even though the description on Amazon says "this pre-owned product has been professionally inspected, tested and cleaned by Amazon-qualified suppliers. 'there will be no visible cosmetic imperfections when held at an arm’s length." this computer was delivered with worn out keys as shown in the picture.I contacted the seller for a replacement but there was no response. I had to send it back instead.
★☆☆☆☆ I recently purchased the HP Elitebook 840 G4 as advertised with the Core i5 7300U processor. The laptop arrived on time and I was excited to set it up and start using. After setting up, the laptop wouldn't let me access the files from the File Explorer and the processor was not the 7300U, but a 7200U. There is a difference and I didn't get what was advertised, plus the system didn't work. I do know that Windows recently pushed out updates that have problems, but when buying something that is supposed to be Grade A refurbished, I expect it to work as it should. The company never really gave me any other option but to send it back for refund. I can accept this, but they could have asked if I was acceptable to a replacement system and correct the problems. I have recently found a better computer at a comparable price to replace this purchase. The company could have saved us both time by helping and possibly replacing.
★★★★★ The quality is great! We are using the laptop for virtual school. Ours came with some minor scratches on the corners, but that's worth the $250 I saved on a new machine, and was included in the description. It's a refurb, so I expected this.The machine updated to Windows 10 easily. Our keyboard was not backlit. The screen resolution we got was the lowest on the listing.**There's no bloat wear which I really appreciate.** The shipping was a little long, but it came within the stated time frame stated at purchase. The item was packaged **very** carefully and well insulated. There was 2 cardboard boxes, large bubble wrap, small bubble wrap, then cling film and silicone packet to keep moisture out. Overall, I'm very pleased with the purchase and impressed with the quality.This was a great buy for a portable workhorse computer for school. Not a graphics heavy machine, but the other specs are great for most applications besides heavy gaming. The overclocking can handle light gaming (not MMORPG).
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