User reviews<\/h4>\r

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\r \r \u2605<\/span>\u2605<\/span>\u2605<\/span>\u2605<\/span>\u2605<\/span> <\/span>\r Love my new Acer laptop...I ordered it to replace a 10-yr old Sony Vaio, and this Acer is so light, snappy, energy-efficient, affordable, and upgradeable. I also ordered a Crucial 8GB DDR4 2400 SODIMM RAM stick to pop in and get the 'dual channel' memory upgrade. The RAM stick was very easy to install, and the laptop automatically recognized it.However, to upgrade the 256GB NVMe boot drive, I bought a Western Digital SN550 1TB NVMe drive, but couldnt get Windows to recognize the drive and install. I tried different tactics for days, and after much searching the web, I found (ironically, right back here in the Amazon Q&A) that this laptop is only tested to support up to a 500GB NVMe drive. So I ordered a Samsung 970 EVO Plus SSD 500GB M.2 NVMe, popped that in, and everything worked beautifully. I will have to return the WD SN550 1TB since I guess I have no use for it...the laptop also includes an expansion bay if folks prefer to increase their storage capacity by adding a secondary SATA drive (which I guess can support 1TB), but I specifically wanted to upgrade\/replace the NVMe boot drive.I figured I would post this review so maybe others can learn from my mistake. Would a 500GB version of the WD SN550 work? I dunno...maybe. Would a 1TB version of the Samsung 970 EVO Plus fail to boot? I dunno...maybe. All I know is that the 500GB version of the Samsung 970 EVO Plus worked perfectly for me. <\/blockquote>\r <\/div>\r

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\r \r \u2605<\/span>\u2605<\/span>\u2605<\/span>\u2605<\/span>\u2606<\/span> <\/span>\r I bought this computer as a family computer to replace an aging desktop. The desktop had a Gen 4 Intel Core I7, and a non-SSD hard drive. This computer is sooo much faster! It boots up super fast and everything is super peppy and responsive. However with lots of people using it and leaving software and browser tabs open, it quickly runs out of RAM. 2 of the 8 gigs of RAM are reserved for the video card, this can't be changed. Once the RAM starts to get full, it gets very sluggish. Like it would take a half second from when I typed a character until it showed up on the screen. Sometimes I could type multiple words without any visual response and then they would all show up at once.It turns out this version of the computer comes with a single 8-gig stick of RAM. I opened up the back (there are tutorials on YouTube, it just takes a phillips screwdriver and a guitar pick or credit card) and took a picture of the RAM stick, and then bought an identical stick for $35. If you are the only user and you keep your tabs to a minimum you might not need to do it, but RAM actually works faster with 2 sticks than one, so it is a very nice optimization. For me I would consider this computer to cost $535, plus a tiny bit of elbow grease. At that price it is a very good value for a super slick new laptop. I should also point out that it was incredibly easy to install the RAM, and it looks like it would be very easy to replace the SSD. There is also a big space that I think is for a mobile hard drive (traditional form factor not M2), and the battery appears to be replaceable with just a few screws. <\/blockquote>\r <\/div>\r

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\r \r \u2605<\/span>\u2605<\/span>\u2606<\/span>\u2606<\/span>\u2606<\/span> <\/span>\r I had the computer for 3 months (just past the return date) when the screen broke. I have never dropped the computer or stepped on it or set something on it, nothing that should cause the screen to break. Acer then tells me it probably won't be covered under warranty (even though I've had the computer only 3 months), and that it might cost up to $300 for repair (for a $500 computer...) I made it clear that I would under no circumstances pay that amount of money, but was told I could send it in anyway for diagnosis and that they would call me before repairing anything if the repairs would cost me money. I send it in and I hear nothing back. One week later I get it back with a slip of paper that declares charges are covered under the warranty. One week after that I receive a $300 charge on my credit card...Called Acer to dispute this; and even though they admitted to promising me that they would not charge me unless they called and verified I wanted the charges\/repairs (which I did not), they still won't return my money. Long story short, don't buy from Acer. <\/blockquote>\r <\/div>\r

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